Delivery Policy – Pets N Stuffs

At Pets N Stuffs, we aim to deliver your pet essentials quickly and safely. We offer multiple delivery options to make your shopping experience smooth and convenient.

1. Delivery Coverage

• We deliver islandwide across Sri Lanka.
• Fast delivery available within major cities.

2. Delivery Time

• Same-day delivery for nearby areas (Colombo & Suburbs).
• 1–3 business days for standard islandwide delivery.
• Delivery times may vary depending on weather or courier delays.

3. Delivery Partners

• We are available 24/7 on Uber and PickMe, ensuring quick and reliable delivery at any time.

4. Delivery Fees

• Delivery charges vary depending on the location and delivery partner.
• Free delivery may be offered during promotions or minimum purchase requirements.

5. Order Confirmation

• After placing your order:
• You will receive a confirmation message.
• Our team will prepare your items and hand them over to the delivery partner promptly.

6. Delivery Issues

If your order is:

• Missing items
• Delivered incorrectly
• Damaged on arrival

Please contact us within 24–48 hours with a photo or message so we can solve the issue immediately.